Privacy Policy Last Updated: October 28, 2025

Creative Balloons & Events of AZ (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website https://creativeballoonsaz.com, communicate with us, or use our services including SMS/text message communications.

By using our website or providing your information, you agree to the terms of this Privacy Policy.

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and any other details you provide through forms, orders, or event inquiries.
   
• Payment Information: When booking or purchasing services, we collect payment details securely through third-party processors (we do not store credit card numbers).
   
• Device and Usage Data: IP address, browser type, operating system, and browsing activity through cookies and analytics tools.
   
• SMS Consent Information: When you opt in to receive text messages, we collect your phone number and consent status.

We use your information to:

• Provide event planning, décor, and delivery services.
   
• Send order confirmations, delivery updates, reminders, and service communications.
   
• Respond to your inquiries or support requests.
   
• Send marketing or promotional text messages (only if you’ve opted in).
   
• Improve our website and customer experience.
   

By providing your mobile number and opting in, you agree to receive text messages from Creative Balloons & Events of AZ related to your orders, deliveries, appointments, and occasional promotions.

• Message Frequency: Message frequency varies.
   
• Message & Data Rates: Message and data rates may apply depending on your carrier and plan.
   
• Opt-Out: You can opt out at any time by replying STOP to cancel.

We do not sell, rent, or trade your personal information. We may share data with:

• Trusted service providers (e.g., payment processors, email/text platforms) who help us deliver services.
   
• Legal authorities if required by law or to protect our rights.
   

All third parties are required to protect your information and use it only for the intended purpose.

"No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties" 

 Our website may use cookies and similar technologies to enhance user experience, analyze traffic, and improve our services. You can adjust your browser settings to decline cookies if you prefer. 

  We use reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no online system is completely secure, and we cannot guarantee absolute security. . 

You may request to:

• Access, correct, or delete your personal data.
   
• Withdraw consent to marketing messages.
  To make a request, email us at sales@creativeballoonsaz.com.

   Our website may include links to third-party sites. We are not responsible for the privacy practices or content of those sites. 

   We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the “Last Updated” date at the top. 

   If you have questions or concerns about this Privacy Policy, please contact us at:
Creative Balloons & Events of AZ
📍 Tempe, Arizona
📧 sales@creativeballoonsaz.com
🌐 https://creativeballoonsaz.com